Privacy Policy
1. We respect your privacy
Thank you for visiting our Website www.rapidteachers.com.au and/or App (“App”). This App is owned and operated by Rapid Teachers Pty Ltd (ACN 678 191 841) (“Rapid Teachers”). We respect your right to privacy and are committed to safeguarding the privacy of our customers, clients and App visitors. This policy sets out how we collect and treat your personal information. "Personal information" is information we hold which is identifiable as being about you. This includes information such as your name, address, email address, or any other type of information that can reasonably identify an individual, either directly or indirectly. You may contact us in writing to admin@rapidteachers.com.au for further information about this Privacy Policy.
2. What personal information is collected
Rapid Teachers will from time to time, receive and store personal information you submit to our App provided to us directly or given to us in other forms. You may provide basic information such as your name, date of birth, phone number, address and email address to enable us to send you information, provide updates and provide you with services. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. Additionally, we may also collect any other information you provide while interacting with us and our team.
3. How we collect your personal information
Rapid Teachers collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our App and when we engage in activities with you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.
4. How we use your personal information
Rapid Teachers may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available.
Rapid Teachers will use personal information only for the purposes that you consent to including to:
a. provide you with products and services during the usual course of our business activities
b. administer our business activities
c. manage, research and develop our products and services
d. for training purposes
e. provide you with information about our products and services
f. communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail
g. investigate any complaints
h. provide you with newsletters and promotional emails
You may "opt-out" of communications.
If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our App.
5. Disclosure of your personal information
Rapid Teachers may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, contractors or subcontractors.
We might also share your information with our related businesses, service providers and other third parties.
We might use your personal information to tell you about things we think might interest you including offers, promotions, products or services.
Third parties may also use your information to deliver other services, direct marketing and advertising on or App or on third-party sites. We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. If the users account is deactivated by the user or gets blocked due to irregular activities, the user data will be retained by Rapid Teachers for audit and legal purposes. If we do disclose your personal information to a third party, we may request that the third party protect it in accordance with this privacy policy.
6. Security of your personal information
Rapid Teachers is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with these requirements and that they have adequate technical measures in place to protect personal information against unauthorised use, loss and theft. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us.
Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
7. App
When you visit our App
When you come to our App, we may collect certain information such as browser type, operating system, App visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Cookies
We may from time to time use cookies on our App. Cookies are very small files which a App uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our App. Our App may from time to time use cookies to analyse App traffic and help us provide a better App visitor experience. In addition, cookies may be used to serve relevant ads to App visitors through third party services such as Google AdWords. These ads may appear on this App or other Apps you visit.
Third party sites
Our App may from time to time have links to other Apps not owned or controlled by us. These links are meant for your convenience only. Links to third party Apps do not constitute sponsorship or endorsement or approval of these Apps. Please be aware that Rapid Teachers is not responsible for the privacy practices of other such Apps. We encourage our users to be aware, when they leave our App, to read the privacy statements of each and every App that collects personal identifiable information.
8. Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
9. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to admin@rapidteachers.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10. Changes to Privacy Policy
Please be aware that we may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our App. Please check back from time to time to review our Privacy Policy.